Privacy Policy

This Privacy Policy describes how Bigacover (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from bigacover.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Basic contact details including your name, address, phone number, email.
Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
Account information including your username, password, security questions.
Shopping information including items you view, put in your cart, or add to your wishlist.
Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to provide certain information. You may elect not to provide this information, but doing so may prevent access to certain features.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, IP address, and interaction patterns.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

Companies supporting our Site and Services, such as Shopify
Payment processors
Online tracking technology providers such as pixel or analytics services

Any third-party information will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your information for purposes including, but not limited to:

Providing Products and Services

Processing payments, fulfilling orders, managing accounts, arranging shipping, processing returns, and enabling product reviews.

Marketing and Advertising

Sending marketing materials, tailoring website experiences, and showing relevant ads.

Security and Fraud Prevention

Detecting, investigating, or acting on fraud or malicious activity.

Customer Communication

Providing support, responding to inquiries, improving services, and maintaining the business relationship.

Cookies

We use Cookies to operate and improve our Site. For details on Shopify cookies, visit:
https://www.shopify.com/legal/cookies

You may block Cookies, but doing so can affect site functionality.

How We Disclose Personal Information

We may disclose your information to:

Vendors providing services (e.g., IT, analytics, customer support, fulfillment)
Business and marketing partners
Social media integrations and login partners
Corporate affiliates
Legal authorities when required
Potential acquirers in business transactions

We have disclosed categories of personal information in the past 12 months to these types of recipients.

User Generated Content

Any content you submit publicly (e.g., reviews) becomes publicly accessible. We cannot control how others use this information.

Third Party Websites and Links

We are not responsible for the privacy practices of third-party websites. You should review their policies before interacting with them.

Children’s Data

We do not knowingly collect personal information from children. Parents may request deletion of children’s data.

Security and Retention of Your Information

No system is perfectly secure; use caution when transmitting data. Retention duration varies based on business/legal needs.

Your Rights and Choices

Depending on your location, you may have rights including:

Right to Access / Know
Right to Delete
Right to Correct
Right to Portability
Right to Opt-Out of Sale/Sharing/Targeted Advertising (if applicable)
Right to Limit Use of Sensitive Personal Information
Right to Restrict Processing
Right to Withdraw Consent
Right to Appeal
Managing email preferences

You may exercise your rights through our Site or by contacting us.

Complaints

If you are unhappy with our handling of your personal information, contact us. You may also contact your local data protection authority.

International Users

Your information may be transferred internationally, including to the U.S. When transferring data out of Europe, we rely on legally recognized mechanisms such as Standard Contractual Clauses.